Customer Testimonials

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DealerRater Dec 4, 2021

Our process was exceptionally easy and exceptionally fast. Just what we were looking for. Well done.

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DealerRater Dec 2, 2021

Great customer service, very helpful with the details. Great experience overall.would return for next purchase.

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Google Dec 2, 2021

15000 mile service with oil change and tire rotation plus plugged a leak in a tire. Great service with no problems.

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Google Dec 2, 2021

The team worked swiftly, but thoroughly, to get me in and out. The price for my services was excellent and surprisingly less than competitors.

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Google Dec 1, 2021

I am very happy that I purchased my new car at Elevated Nissan!

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Google Nov 30, 2021

Randy was great! Super helpful during the process of purchasing my new vehicle and took the time to walk me through all the features I should be aware of before I drove off the lot.

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Cars Nov 30, 2021

4 Infiniti’s we have purchased over the past 4 1/2 years - QX 50(used 2014) QX 50 (new 2021) QX 60 (new 2018) and QX 80 (new 2022) Not one single issue with any of the vehicles. We also purchased a Dodge Ram low mileage truck. Already put 46,000 miles on the truck- not a single issue (purchased July 2021) When shopping for trucks in July we were stunned at the prices! We test drove trucks at other dealerships. Waste of time! We got the run around, tacked on fees, hours and hours of bull. Walked away from Ford, Chevy and Ram dealerships. You don’t need to waste an entire ...

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DealerRater Nov 30, 2021

It is a wonderful dealership I have been taking my wife's and my car there for close to 10 years. David is one of my favorite people.

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Google Nov 29, 2021

Just completed the purchase (lease) of a new vehicle with Elevated Nissan and honestly it was the best car buying experience I've ever had! Ryan Rowley was my salesman and although I came in expecting the usual excruciating and draining episode, it was actually pretty cool. We spoke candidly from the beginning about what we were interested in, took a quick look at a couple possibilities and settled on a beauty right there on the showroom floor. We told him the number we were trying to hit and through a couple of acceptable compromises landed dead on. The team ...

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Google Nov 28, 2021

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DealerRater Nov 26, 2021

Spence Cassidy met me and called me by name when I arrived. He was well versed on the issue so I did not have to explain anything. Spence also remembered that I had a conference call and directed me to a room with all of the features needed to connect / conduct a call. He also advised that coffee was available and showed me where the ladies room was located. Since I was on a call, he advised he would provide a thumbs up once they determined the issue and would text me when the work was done. ALL occurred as ...

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DealerRater Nov 23, 2021

I was out of state and needed servicing. They got me right in and I Had a great experience

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DealerRater Nov 23, 2021

Appreciated the warm welcome and attentiveness ~ thanks for treating me like a person and not just a number.

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DealerRater Nov 21, 2021

Wonderful experience! Dale Rogers made the process quick and easy. I will buy here again!

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Google Nov 21, 2021

I had a great time at this dealership, Poula Fayek was very helpful in getting us the vehicle we needed and most importantly for the right price. To God be the glory for everything! thanks again!

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DealerRater Nov 19, 2021

We live in Southwest Missouri, the nearest INFINITI dealer didn't have what we were looking for. INFINITI of KC had exactly what we wanted, made the deal online, got more for our trade and the salesman even delivered the vehicle to us! They went above and beyond!

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Google Nov 18, 2021

Came in for oil change. Associates could not have been more pleasant and courteous! I feel very comfortable coming to Elevated and that is why I keep coming back!

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Google Nov 16, 2021

Organized and clean

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Google Nov 14, 2021

When in for a recall on my vehicle and oil change and the associate had me in and out

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DealerRater Nov 8, 2021

It was a pleasure to work with this dealership. Exceeded my expectations. Everyone I worked with was professional and kind. They ensured I had a fantastic experience. Would never hesitate to purchase another vehicle from them in the future. Dale Rodgers was a great salesperson. He stepped in to the middle of a sale and it was as if he had been there the whole time. He was respectful and kind as he went through the process with me. He explained every question I had and has made himself available after the sale as well. What a pleasure to work ...

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Google Nov 7, 2021

Salesmen were straightforward and fair. I didn't need to really haggle with them at all. The experience was quick and all around friendly.

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DealerRater Nov 5, 2021

Infinity has top notch service professionals who listen without judgement, explain the whole process and keep the customer happy and informed. Highly recommend!

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DealerRater Nov 5, 2021

Dave Grooms is professional, personable service agent. Keeps you informed and updated throughout the service process. Superb.

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Google Nov 4, 2021

Joseph Reed was very friendly and helped us through the process. He was very patient with us. He made us feel very comfortable and welcome. Exceptional customer service. Thank you, Joseph and Elevated Nissan. I also want to thank Randy and the entire team too. Also, thanks for the flowers too. That was lovely!! That was beyond our expectations. I really love my car.

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Google Nov 4, 2021

This place is absolutely the best place to go if you’re looking for a vehicle. The customer service goes way beyond expectations! Every team member worked with me to make sure I was getting what I wanted. Randy Robinson was my sales representative and was great! Was patient, friendly, informative, and showed me every option that was available to me. I would and am recommending him and this dealership to all my friends and family. I drove all the way from Topeka, KS to purchase a vehicle from the dealership. I will do it again when looking for another ...

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Google Nov 2, 2021

Randy Robinson is an outstanding sales person. He is fun and professional at the same time. He made sure we got not one, but the two cars we wanted for the price we wanted. We highly recommend Elevated Nissan. We will be back in the spring for a third car.

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Google Nov 1, 2021

Friendly car buying experience. The whole team was helpful, especially Ryan and Joe. They were not "pushy" and helped clear obstacles for my purchase. I travelled far and visited many dealerships before finding Elevated Nissan. I'm glad I did.

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Google Nov 1, 2021

First experience at Elevated and I was very impressed by the efficiency, speedyness and organization of the whole process of getting my car serviced. Service writers were very nice and professional too. Liked that they checked entire vehicle to let me know what it's going to need and when, the quality of the diagnostic report was awesome, and even offered a car wash. Also achieved my daily fruit intake requirement in the waiting area with a complimentary tangerine, banana and apple. Not to mention the cappuccino. Great experience! Thanks!

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Google Oct 30, 2021

Very friendly dealership, Ryan was very good to work with, very knowledgeable and professional.

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Google Oct 30, 2021

Tim Doolittle made buying my Nissan Sentra easy and hassle free. Was there for all my questions before & after. I would recommending seeing him if looking for a new car!

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Google Oct 30, 2021

Great service and staff was very professional.

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Google Oct 28, 2021

We met Ryan Rowley this past Saturday (0ct. 23) while visiting Elevated Nissan in Merriam, KS. Friendly, helpful and knowledgeable, Ryan made the difference in our coming back to buy a new Nissan Kicks vehicle here. We had visited several dealerships but encountered nobody like Mr. Rowley who made our purchase painless and stress free. Highly recommend Ryan and Elevated.

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Google Oct 27, 2021

Poula Faye was great. Very helpful and professional.

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Google Oct 26, 2021

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DealerRater Oct 24, 2021

Everybody has always treated me well. Spence is awesome. I would return for any service.

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Google Oct 23, 2021

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Google Oct 22, 2021

My car buying experience was very enjoyable! Reggie and the whole team were extremely helpful, not pushy, honest and patient. I love everything about my new car and know I made the right choice! I appreciated the congratulatory flowers they sent to my home, too!

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Google Oct 22, 2021

My car buying experience was very enjoyable! Reggie and the whole team were extremely helpful, not pushy, honest and patient. I love everything about my new car and know I made the right choice! I appreciated the congratulatory flowers they sent to my home, too! I would recommend car shopping and buying here.

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Google Oct 22, 2021

Absolutely love my new Nissan Sentra very smooth and reliable car. I had a good experience there and my car sales person Poula was great and made sure I was getting all the information I needed and was very welcoming! 🙂 Would highly recommend Poula if you are ever there and need to look at cars he would definitely make sure you pick the perfect car! Very satisfied overall ☺

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Google Oct 20, 2021

Every time I visit this location not only are they friendly but my car is always smelling fresh ! Thank you Nicholas for helping me and thank you Spence for rescheduling my appointment

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Google Oct 20, 2021

Never have found buying a car easier. Tim Doolittle, the salesman, was the complete opposite of "high pressure". He showed me the cars I wanted to see/drive and explained how the cars would fit with what I wanted. He explained their differences and let me make my own decision. Every one at Elevated was pleasant and helpful! Certainly the best experience I've had buying a car and I've bought several!

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Google Oct 19, 2021

Ramez my salesman was very very good

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Google Oct 17, 2021

Scott Vernon, in new vehicle sales is amazing! Super flexible, understanding and friendly. He even entertained my children while helping with all of our questions.

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DealerRater Oct 16, 2021

Service advisor was knowledgeable polite and went to work immediately for me. He checked on me

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DealerRater Oct 15, 2021

Top notch service giving you peace of mind of the work they do and that it will be done right.

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Google Oct 14, 2021

Normal oil change was provided. Also, while there the technician informed us that there is a current recall on our year and model. There was not enough time to perform the repair; so that has been scheduled in the near future.

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DealerRater Oct 14, 2021

Excellent customer service and a great selection of vehicles available to choose what I was looking for.

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DealerRater Oct 12, 2021

Todd was a pleasure to team with on our purchase of the new Nissan Rogue. He was professional and conducted himself with poise and the utmost consideration for my point of view as the deal progressed and ultimately concluded with the purchase. Wife and I are very much enjoying the Rogue thus-far and I (went at it alone - wife working) had a wonderful experience at elevated Nissan and with Todd overall. Thank you..

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DealerRater Oct 11, 2021

Brenden in the service department is the best. We bought our second INFINITI just because of their service department. It doesn't hurt that my Q60 is one of the best looking cars on the road.

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Google Oct 10, 2021

Very helpful. Friendly staff. Great car buying experience

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Google Oct 5, 2021

My salesperson, Ramez, was wonderful! He was very thorough, kind, and worked very hard to make my dream car affordable.

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Google Oct 2, 2021

Ethan was SO helpful with the purchase of my new car! He was extremely knowledgeable about the car and was able to guide me through the process of purchasing my first car. Everyone at the dealership from sales, management, and finance were a delight to work with!

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DealerRater Sep 27, 2021

From start to finish I had a great all around experience, I appreciate all of you! Thank you!

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DealerRater Sep 27, 2021

As a first-time car buyer, this was a wonderful experience all around. Everyone from the sales department to the finance department were a pleasure and explained everything I needed to know about purchasing a new car!

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DealerRater Sep 26, 2021

It was the most seamless car buying of my life, I went in, told him what I wanted, and was presented with exactly what I asked for. There was no bickering, no dealing, no BS, Todd was a straight shooter with impeccable professionalism, I totally appreciated that as I am a Retired US Marine, I would definitely go to Todd Beal again.

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Google Sep 24, 2021

went in for routine oil change and came away with a cleaned car inside and out !! Also, some recommended maintenance areas.

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DealerRater Sep 24, 2021

Stellar service! I will not take my car anywhere else. Due to the consistency, quality, and timelines, they have a life-long customer!

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Google Sep 24, 2021

Reggie and his manager (i forget his name, so sorry!!) made my experience getting my first new car a breeze. They understood it was my first car that would be brand new and cost a lot more than my previous. (first girl girl car if you will) and that that came with limitations. They made it happen for me!! And today i got the most beautiful flowers from them, so kind! I LOVE my new nissan kicks!

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DealerRater Sep 21, 2021

Professional while personable. Todd really made me feel comfortable with the cars I wanted to look at, no pressure. Left feeling confident in my purchase. Overall great experience! Absolutely recommend.

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Google Sep 21, 2021

Vernell was wonderful. I didn't think my credit would allow me to get a brand new car, but with his help I just bought my first brand new car yesterday. I'm so exited and Elevated Nissan is the best!!

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Google Sep 20, 2021

Thanks to Poula for hooking me up with this amazing car. It was a great experience and overall an easy one at that.

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Google Sep 20, 2021

Brenden was a true professional that completely changed my mind about what dealership to work with going forward. I’d recommend he is recognized for the great work he’s doing there.

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DealerRater Sep 19, 2021

My sales associate Poula was really awesome at the Kansas City INFINITI dealership!! Thank you!!

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DealerRater Sep 19, 2021

Service department is beyond compare. Quick, professional and accurate in their work. Waiting area is very well appointed. Brenden Shaw has bee our service technician for years and there is nobody better in the business in terms of being supportive, professional and technically knowledgeable about all INFINITI products.

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Google Sep 18, 2021

I absolutely love my new Nissan Kicks!! My sales rep Ramez was awesome. He is very knowledgeable and explained in detail how the car and its features worked. I couldn't have asked for a better car buying experience! I will definitely let all of my friends and family know this is the place to go.

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DealerRater Sep 18, 2021

could not be happier. my first time buying a new car. Todd was great helping me pick out my Nissan.

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Google Sep 14, 2021

Poula Fayek helped me pick out a Nissan Rogue Sport and I’m very pleased with my purchase. If you’re looking for a Nissan or Infinity, you’ll want to work with him. He knows his stuff.

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Google Sep 14, 2021

I just bought a car from Poula. He is very knowledgeable and was very helpful answered all my questions and concerns. I would definitely recommend him. He was polite.

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DealerRater Sep 10, 2021

Fantastic Customer Service! 1 (A)In the beginning was (B)the Word, and (C)the Word was with God, and (D)the Word was God. 2 He was in the beginning with God. 3 (E)All things were made through him, and without him was not any thing made that was made. 4 (F)In him was life,[a] and (G)the life was the light of men. 5 (H)The light shines in the darkness, and the darkness has not overcome it.

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Google Sep 10, 2021

Thank you Ramez Zaky for the great customer service and for helping me get my new car!

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DealerRater Sep 9, 2021

Mike Russell and the team at this location are just amazing very professional and courteous. Their follow up is second to none and satisfaction is their moto. I'm totally impressed with their whole organization form Management to the very last man on the line, they all represent and speak team INFINITI. Thank you

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DealerRater Sep 5, 2021

It was a great visit. I needed a Battery check and added that last minute which was replaced. The service was completed in a timely manner and with professionalism.

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Google Sep 3, 2021

Ask for Randy Robinson, he is the best! He is amazing and makes the process really smooth. He is very thorough and knowledgeable. He goes above and beyond for his customers and tries to help as much as possible. Great service from him!

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DealerRater Sep 2, 2021

Great dealership. They have always taken care of us and our vehicle. Service is always fast and easy. Staff is very good and efficient. Would highly recommend

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DealerRater Sep 1, 2021

Always consistent, courteous and knowledgeable. The staff always makes themselves available to work with your schedule and keep you up on what is going on with your vehicle

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DealerRater Aug 31, 2021

Dave Grooms is the man!! I appreciate the time that I get to see him because he always does such great work!! I can not thank him enough!!

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Google Aug 31, 2021

Shortly after dropping it off, I got a call saying my car would be ready to go the same afternoon. When I didn't hear back from the service department at 5:30 PM I called to check on the status and they had already closed. No one called me to let me know my car wouldn't be ready until the next day. That put me in an inconvenient spot with the people giving me rides.

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DealerRater Aug 31, 2021

I am very pleases for how I was treated by The sales agent, professionally, respecfully, and explainable. I won’t hessitate to recommend him to others.

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Google Aug 30, 2021

We purchased a 2021 Rouge from Ramez at Elevated Nissan. We could not be happier with the experience. Ramez extremely professional and very knowledgeable about the vehicle. Ramez was helpful throughout the process. I never felt pressured during the process. The entire staff we dealt with was friendly and down to earth. We will definitely give them the opportunity for our business in the future.

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DealerRater Aug 30, 2021

Great people in the front office. Salesman was to pushy but the rest of the guys sealed the deal very knowledgeable!!

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DealerRater Aug 27, 2021

I was very happy with the dealership and Tim Doolittle. He took very good care of me and I love my new car. Vicky Hogue

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Google Aug 26, 2021

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Google Aug 26, 2021

worked with Ramez Zaky. Ramez was very professional and thorough. Great experience.

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Google Aug 25, 2021

Worked with Chef Tim and had the easiest car buying experience that I have ever had. Everything from start to finish was great!

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DealerRater Aug 24, 2021

The sales professional Ramez Zaky was really wonderful and helpful on many aspect. He went through all the process in a friendly way. He went through all the process before hand. Helped in all the way he could. Helped me from Sales to Service explaining all the process upfront. Explained me all the features of the car we purchased.

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Google Aug 23, 2021

I would highly recommend Elevated Nissan. Ethan worked with me to find the perfect car to fit all my needs. (Nissan Rogue SV Premium) He's even got me sold on my next car in a few years. Great experience all around!

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Google Aug 22, 2021

I have had my car serviced there for years, and the service is so great I decided that would be the only place I would buy my next vehicle. Joe Reed has been great throughout the process. No hard-sell pressure and no games here. Highly recommend.

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DealerRater Aug 22, 2021

We were extremely pleased with the amount of time and service INFINITI provided while servicing our X60!

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Google Aug 22, 2021

Jan and I are very happy with our recent purchase of a Nissan Versa and our thanks to Koltan Schaaf who made the experience most pleasurable.

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DealerRater Aug 21, 2021

Please see my last survey response to INFINITI of KC a few minutes ago. I didn’t know I was going to be asked to describe their services again with another survey or I would have copied and pasted it here. They do super work and I couldn’t have given a more glowing report on how well than a few minutes ago to their survey.

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Google Aug 20, 2021

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DealerRater Aug 20, 2021

I am on my 2nd INFINITI vehicle and will continue with the brand given the high level of service from Brenden and the INFINITI Delearship. I have been a customer since 2015 and the extra amenities provided do not go unoticed. It is a great feeling to be recogized and called by name. The waiting room is high tech and easy to continue to work in. The loaner car availability is an excellent option when my job demands it. Brenden is very thourough and explains in detail what has been performed and also gives me a heads up on what will ...

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Google Aug 20, 2021

We bought not one, but two 2022 Nissan Pathfinders from Ramez here. The experience was incredible. Ramez's communication, consideration and consistent interaction was such a driving force towards this buying decision. He was personable and so focused on ensuring that we got what we wanted. I couldn't be happier with his service and dedication to making my wife and I happy Nissan owners. Thank you, Ramez!

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Google Aug 19, 2021

I worked w/salesman Reuben Cross and ended up buying a Nissan Rogue Sport that met all my needs! This dealership has many more vehicles to pick from vs other dealerships I had gone to, which is what led me to their location.He was extremely knowledgeable about cars and very patient and friendly while assisting me. I hate buying cars, but he genuinely wanted me to find the “right” car, not just sell me any car! Everything after finding the vehicle through working with the finance office was a breeze! Great experience and would definitely recommend Reuben if you ...

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DealerRater Aug 18, 2021

We’ve been with Kia over 10 years and we were afraid to deal with any other dealer… Ryan was great to work with and he made the process seamless for us.

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DealerRater Aug 18, 2021

excellent service throughout,Reuben cross great job.100% recommended thanks for help for deciding what car buy

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Google Aug 17, 2021

Randy Robinson was an amazing sales person , he was able to work with us and get us an amazing vehicle to fit our needs and budget! I will go back to him and his team for any future needs! Robb in financing is just as amazing and patient with us as we had a hiccup! Absolutely impressed with the customer service!

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Google Aug 16, 2021

The shopping Experience was good. Saleserson Ramez Zaky was very nice and co-operative and was very helpful

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Google Aug 15, 2021

I brought my vehicle in without a appointment they told me that most likely might take a couple of days. However the very next day they said they had everything resolved. Everything was fixed complete and to my expectation.

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Google Aug 15, 2021

Poula is the sale professional that you are looking for. He is friendly and enthusiasm. He will go over everything with you and get the car you want with a reasonable price. Dont hesitate to ask him questions, because he will make sure and be willing to clarify those information.


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